Professional-Grade Features

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Customs duties depend on where your items are shipped from and shipped to. See details in the Shipping Fees part of Shipping & Delivery Policy.

We sell security cameras to the United States, Germany, the United Kingdom and other dozens of countries.
And we handle orders within 24 hours and pass the packages to our forwarders within 48 working hours. The delivery time varies due to where your items are shipped from and shipped to. See details of Shipping & Delivery Policy.

No, only the wide-angle lens works to record 24/7, which differs from other cameras in the TrackMix Series. The telephoto lens is activated only when a motion is detected or when you preview the footage. This design helps reduce power consumption and extend battery life.

Dual-tracking refers to the two ways that a TrackMix camera simultaneously uses to automatically track an object in both the wide-angle and zoomed views.
In the panoramic view, which is captured by the camera's wide-angle lens, the camera pans and tilts to keep the detected objects within its field of view; In the zoomed view, which is produced by the two lenses cooperatively, the camera zooms in to the targeted object (which is within the camera's field) to closely follow its movement. It's notable that the TrackMix camera uses advanced technology to restore details and definition to the zoomed-in image, enhancing the image quality.
This can help you track the situation and details at the same time, without manually making the camera pan, tilt or zoom in.

Hybrid zoom is a combination of optical zoom and digital zoom, specifically referring to the presentation of Reolink TrackMix camera's close-up view. This view is cooperatively produced by the camera's two lenses in order to automatically zoom in onto the targeted object. When the target is not too far, the picture captured by the 4MP wide-angle lens will be digitally zoomed in; when the object gets too far, the view then switches to the picture captured by the 2MP telephoto lens to ensure the best image quality. In either way, TrackMix camera uses advanced technology to restore details and definition to the zoomed-in image, enhancing the image quality.

Similar to your cellular phone, cellular security cameras need a SIM card with a data plan to transmit video signals over 3G/4G network.
The common SIM cards offered by carriers like T-Mobile and Vodafone can work for Reolink 4G cameras (as they can for your cellular phone). Click to check supported carriers in available countries and regions for this camera.
You can also contact our support team for consultation.

The camera works on 4G networks. It also supports 3G, which is not recommended though (since wireless companies are working to retire older network technologies). It does not support 5G or 2G SIM card.
Yet it does not matter if you use a 4G or 5G mobile phone to access the camera. The camera needs a SIM card of its own, which is totally irrelevant to your mobile's SIM card.
Note:
(1) The camera does not support WiFi connection.
(2) As of July 1, 2022 T-Mobile’s older 3G UMTS network will be retired.

Data usage of this camera depends on the bitrate you set up. 1 hour of live feed in 4MP mode for one channel (default bitrate: 3Mbps) will use about 2GB of data. (In 4MP mode, only one channel is available for live feed). If you use 1GB of data to stream live feed in Fluent mode for one channel (default bitrate: 512kbps), you can watch for about 5 hours, while 1GB of data to stream live feed in Fluent mode for two channels at the same time (default bitrate: 512kbps for each) will last for about 2.5 hours. Based on that, you can estimate the data usage to choose the right data plan for you.

No, the camera does not come with a microSD card built in. But it has a microSD card slot.
This camera supports max. 512GB microSD cards with FAT32 format and Class 10 or higher read & write speed.

Yes, this security camera features two-way audio, which means you can listen and talk to someone in real time with simple clicks in App.

Yes, you can turn off the spotlight and siren manually.
By default, the camera's spotlights and siren are motion activated: they will be turned on automatically when a motion is detected. You can turn them off, adjust the brightness of spotlights, or customize the siren to your liking.
Please note that with the spotlights on you can enjoy clear color night vision, but if the spotlights are turned off, you will only see black and white images at night.

Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card.
How to Set Up Time Lapse?

To activate the SIM card, go to the SIM Service under the Cloud tab in the Reolink App, or visit the activation page. Once activated, insert the SIM card into your camera to start using it. For detailed instructions, see the Introduction to Reolink Sim Card.

Open the Reolink app, and go to Settings>Camera Recording to enable Pre-Recording Mode. And you can adjust "Frame Rate" and tap "Schedule" to adjust the time according to your needs.

The default pre-recording time is 10 seconds. You can adjust it to anywhere between 2 to 10 seconds in the app settings.

ColorX Night Vision combines an F1.0 large aperture with a 1/1.8'' sensor to capture four times more light than traditional cameras. This allows the camera to deliver full-color footage even in dark environments—without needing additional spotlights.

Yes, it supports smart detection that can accurately detect people, vehicles, and animals.

Yes, currently, this camera can work with Google Assistant.
Tips: How to add this camera to Google Assistant?

The camera supports microSD cards up to 512GB with FAT32 format and Class 10 or above for reliable read/write speeds.

Yes, Reolink Cloud is supported in select countries. You can also record to a microSD card (up to 512GB) for local storage.

The camera includes a 30W solar panel, which can power it continuously under sufficient sunlight. Alternatively, you can charge the internal battery using a 5V/2A USB charger.

In standard usage mode, the camera can last up to 160 days (based on recording 300 seconds per day). In continuous recording mode, it can last up to 21 days (recording at 3fps, switching to 15fps when motion is detected). With the 30W solar panel and strong sunlight, the camera can stay charged without manual intervention.

Yes. The working temperature range is -20°C to +55°C. In cold weather, the solar panel helps warm the battery, enabling it to charge once it reaches a suitable temperature. In strong sunlight, charging can resume in as little as 30 minutes.