Reolink TrackMix PoE
Overview
Specs
Accessories
Review
Comparison
FAQs
Reolink TrackMix PoE

4K Dual-Lens PoE PTZ Camera with Auto-Zoom Tracking

4K Dual-Lens PoE PTZ Camera in Gray with Auto-Zoom Tracking

1 Camera

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Feature Highlights

Ultra Clear Resolution

4K 8MP ultra HD at 25 FPS

Auto Tracking

Detects and auto-tracks person/vehicle/animal

Customizable Patrol Route

Supports 1 guard point & up to 64 preset points

6X Hybrid Zoom

Zoom in on the image automatically or manually.

Spotlight night vision

Off/Night Smart Mode/Timer Mode

Time Lapse Recording

Records changes, captures hours in minutes.

Specs

TrackMix PoE(Gray)
Reolink TrackMix PoE
Image Sensor
1/2.65"+1/2.8" CMOS sensor
Video Resolution
Up to 3840 x 2160 (8.0 megapixels) at 25 fps
Lens
f=2.8mm@F=1.6, f=8mm@F=1.6
Video Format
H.264, H.265
Field of View
Horizontal: 104°-38°
Vertical: 60°-21°
Zoom Mode
6X hybrid zoom
Day & Night
IR-cut filter with auto-switching
Infrared Night Vision
Up to 30 meters (100ft) (LED: 2pcs/850nm)
Color Night Vision
Spotlights: 2pcs/6000K/450 lumens
Audio
Two-way audio
PoE
IEEE 802.3af, 48V active
DC Power
DC 12V/2A, <12W
Power
DC power port
System
Reset button
Ethernet
One 10M/100Mbps RJ45
Storage
microSD card slot (Max. 512GB)
Audio
Built-in microphone and speaker
Pan &Tilt Range
Pan: 355°, tilt: 90°
Pan Speed
90/8° - 90°/s (speed can be set)
Tilt Speed
60/8° - 60°/s (speed can be set)
Preset Points
Up to 64
Auto Tracking
Yes
Frame Rate
2fps - 25fps
Code Rate
Mainstream: 2048Kbps -8192Kbps (default: 6144Kbps)
Substream: 128Kbps -1228Kbps (default: 1024Kbps)
Browsers Supported
Edge, Chrome, Firefox, Safari
OS Supported
PC: Windows, Mac OS; smartphone: iOS, Android
Smart Alarms
Motion detection; person detection; vehicle detection; animal detection
Recording Modes
Motion-triggered recording (default); scheduled recording; 24/7 recording
Tracking Method
Digital tracking; pan/tilt tracking first; digital tracking first
Protocols & Standards
HTTPS, SSL, TCP/IP, UDP, HTTP, IPv4, UPnP, RTSP, RTMP, SMTP, NTP, DHCP, DNS, DDNS, FTP, P2P
Maximal User Access
Supports up to 20 users (1 admin account & 19 user accounts);
up to 12 simultaneous video streams (10 substreams & 2 mainstreams)
Work with
Google Assistant
Perimeter Protection
Line crossing alert/zone intrusion alert/zone loitering alert
AI Video Search
Yes
Operating Temperature
-10°C~+55°C (14°F~131°F)
Operating Humidity
10% ~ 90%
Weatherproof
IP65
Dimensions
228*147*110mm
Weight
1.21kg
Limited Warranty
2-year limited warranty. For support, visit https://support.reolink.com/hc/en-us/.

What’s in the Box & Setup Guide (with Video)

  • 1m Network Cable ×1
  • Mounting Template ×1
  • Pack of Screws ×1
  • Quick Start Guide ×1
  • Surveillance Sticker ×1
  • Reolink TrackMix PoE ×1
  • Waterproof Lid ×1

FAQs

How-to Videos

How to Set up the Reolink PoE Camera System (3 Mins)

How to Find Your IP Camera Address & Set up Remote Viewing

How to Set up Motion Detection via the Reolink App, Client, or NVR

Payment & Shipping
What are your payment options? And what currencies do you support?

You can use PayPal (available in 202 countries and 25 currencies) to purchase Reolink security products, or use credit or debit cards (Visa, MasterCard, American Express, Discover) directly without logging into your PayPal account. See details of  Payment Policy.

How much are the customs duties?

Customs duties depend on where your items are shipped from and shipped to. See details in the Shipping Fees part of Shipping &Delivery Policy

Where can you ship? How long will it take to receive my items?

We sell security cameras to the United States, Germany, the United Kingdom and other dozens of countries.

And we handle orders within 24 hours and pass the packages to our forwarders within 48 working hours. The delivery time varies due to where your items are shipped from and shipped to. See details of Shipping Delivery Policy

Functions
How can I power up this camera?

There are two methods:
1. Via an Ethernet cable, connect the camera to a PoE NVR, PoE injector, PoE switch, or directly to a router with a PoE port, for both power supply and video signal transmission.
Note: Please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode.
2.Via its DC 12V 2A power adapter for power supply only.

Does the camera work with Reolink IoT devices (Reolink Floodlight, etc.)? How can they be linked?
Yes, the camera works with Reolink IoT devices, including Reolink Floodlight PoE/WiFi. The specific functions supported depend on the camera.
When Reolink Floodlight is linked to a camera, the floodlight and the built-in siren will be triggered once the camera detects an event.  Click here to see how to link the camera to Reolink Floodlight.
Is a subscription fee required for Reolink PoE cameras?
No, Reolink PoE cameras work well on their own without subscription fees. You can make full use of the person/vehicle/pet detection, local storage, and other functions for free!
Does the camera work with my Reolink PoE NVR?
If you want to buy a new one: the currently on-sale NVRs work with all PoE and plug-in WiFi cameras.
If you already have one:
Please first refer to this article for its hardware version.
For the NVR with the hardware N7MB01, N6MB01, or N5MB01, it works with all PoE and plug-in WiFi cameras.
For the NVR with the hardware N2MB02, N3MB01, or H3MB18, it works with all PoE and plug-in WiFi cameras. But you can not have a full-resolution live view of the following cameras: RLC-1212A, RLC-1224A, Reolink Duo 2 PoE, Reolink Duo 2 WiFi, Reolink Duo Floodlight WiFi, Reolink Duo Floodlight PoE.
For the NVR with the rest hardwares such as H3MB17, H3MB02, and H3MB16, please refer to Introduction to Hardware Versions of Reolink NVRs for more detailed information.
What Ethernet Cable Do I Need?
The camera supports T-568B connectors and 8-PIN Ethernet cables of CAT5 or higher.
Can this camera be used outdoors/indoors?
This camera can be used both indoors and outdoors.
It is certified weatherproof and its operating temperature is from -10°C to 55°C (14°F to 131°F), perfect for outdoor and indoor usage.
How do I use live view and playback?
You can add and set up the camera on Reolink APP/Client. Then click the camera to check the live view and playback of it from anywhere, at any time. Yet, via the App, you can live view in the dual-view display only in fluent mode; Via browsers, you cannot check two views synchronously.
Reolink APP/Client is free of charge and the service is free of subscription.
Can this camera support smart home like Google Assistant?
Yes, currently, this camera can work with Google Assistant.
Tips: How to add this camera to Google Assistant?
Please note that only its wide-angle view supports Google Assisstant.
Can I turn off the spotlights?
Yes, you can turn off the spotlights manually.
By default, the camera's spotlights are motion activated: it will turn on automatically when a motion is detected. You can turn them off or adjust the brightness to your liking.
Please note that with the spotlights on you can enjoy clear color night vision, but if the spotlights are turned off, you will only see black and white images at night.
Does the camera support two-way audio?
Yes, the camera supports two-way audio via its built-in mic and speaker. You can not only capture videos with audio recorded but also have real-time communication with people on the camera's end through Reolink App or Client.
Does my camera support person/vehicle detection?
Yes, this camera supports person/vehicle detection. It can also detects the cat and dog (beta version.
Can this camera support time-lapse function?
Yes, the camera supports time-lapse for its wide-angle lens. It can save time-lapse photos and videos to the SD card.
How to Set Up Time Lapse?
Can I use this camera with Synology?
Yes, this PoE IP camera can work with Synology. There are 2 methods for you to save videos in it.
Method 1 (recommended): You can add this camera to the Synology Surveillance Station. Check this article to learn how to add a camera.
Method 2: You can treat your Synology device as an FTP server. For detailed steps, check How to Set up FTP for Reolink Products.
Please note that by default the wide-angle view will be shown on the Synology. You can manually switch it to the zoomed view. For a dual-view display, make sure the camera can occupy two channels.
What is dual-tracking?
Dual-tracking refers to the two ways that a TrackMix camera simultaneously uses to auto track an object in both the wide-angle and zoomed views.
In the panoramic view, which is captured by the camera's wide-angle lens, the camera pans and tilts to keep the detected objects within its field of view; In the zoomed view, which is produced by the two lenses cooperatively, the camera zooms in to the targeted object (which is within the camera's field) to closely follow its movement. It's notable that the TrackMix camera uses advanced technology to restore details and definition to the zoomed-in image, enhancing the image quality.
This can help you track the situation and details at the same time, without manually making the camera pan, tilt or zoom in.
What kind of micro SD card can I use?
This camera supports up to 256GB micro SD cards with FAT32 format and Class 10 read & write speed.
Which NVR can work with the camera?
The camera can work with NVRs with the Hw_H3MB18, Hw_N3MB01, Hw_N2MB02, Hw_N5MB01, Hw_N6MB01 and Hw_N7MB01 hardware.
For the NVR with the Hw_H3MB18, Hw_N3MB01, and Hw_N2MB02 hardware, you need to upgrade the NVR's firmware to the latest version for video displaying.
If you want to buy a new compatible NVR, you can check its hardware version on its Specs page before placing the order.
Where are the recordings stored? Is NVR a must?
The camera can work without an NVR.
1. When it works without an NVR, the recordings can be saved to the micro SD card (purchased separately);
2. When it works with an NVR, the recordings can be saved to the NVR.
Note: (1)For best compatibility, do not use the camera with third-party NVRs.
(2)Although the camera occupies only one channel for recording, it will produce two separate recording files.
What is hybrid zoom?
Hybrid zoom is a combination of optical zoom and digital zoom. Reolink TrackMix series are equipped with a wide-angle lens and a telephoto lens. First, the wide-angle lens provides digital zoom. Then it switches to the telephoto lens for optical zoom. After that, the telephoto lens zooms in digitally. Thus, compared to digital zoom, hybrid zoom can retain more details and provide sharper images when zooming in.
Why can't I connect it to 3rd party softwares?
The RTSP and other ports may be disabled by default. You can launch Reolink Client, then go to Device Settings >> Network >> Advanced >> Port Settings to make sure all ports are enabled before using 3rd party softwares.
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  • 2-Year Limited Warranty.
    2-Year Limited Warranty.
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    24/6 Online Support 1-on-1