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You can use PayPal (available in 202 countries and 25 currencies) to purchase Reolink security products, or use credit or debit cards (Visa, MasterCard, American Express, Discover) directly without logging into your PayPal account. See details of Payment Policy.

Customs duties depend on where your items are shipped from and shipped to. See details in Shipping Fees part of Shipping & Delivery Policy.

Reolink sells security cameras to the United States, Germany, the United Kingdom and other dozens of countries.
And we handle orders within 24 hours and pass the packages to our forwarders within 48 working hours. The delivery time varies due to where your items are shipped from and shipped to. See details of Shipping & Delivery Policy.

No, you don't need to power the floodlights separately. You only need to power the camera.

No, Reolink PoE cameras work well on their own without subscription fees. You can make full use of the person/vehicle/pet detection, local storage, and other functions for free!

If you want to buy a new one: the currently on-sale NVRs work with all PoE and plug-in WiFi cameras.
If you already have one:
Please first refer to this article for its hardware version.
For the NVR with the hardware N7MB01, N6MB01, or N5MB01, it works with all PoE and plug-in WiFi cameras.
For the NVR with the hardware N2MB02, N3MB01, or H3MB18, it works with all PoE and plug-in WiFi cameras. But you can not have a full-resolution live view of the following cameras: RLC-1212A, RLC-1224A, Reolink Duo 2 PoE, Reolink Duo 2 WiFi, Reolink Duo Floodlight WiFi, Reolink Duo Floodlight PoE.
For the NVR with the rest hardwares such as H3MB17, H3MB02, and H3MB16, please refer to Introduction to Hardware Versions of Reolink NVRs for more detailed information.

Spotlights can provide condensed and bright lighting for the smaller areas, while floodlights bring more powerful lighting for the larger areas with widely and evenly distributed lights.

Yes, the camera can support time-lapse. It can save time-lapse photos and videos to the SD card.
How to Set Up Time Lapse?

Yes, currently, this camera can work with Google Assistant.
Tips: How to add this camera to Google Assistant?

Yes, this PoE IP camera can work with Synology. There are 2 methods for you to save videos in it.
Method 1 (recommended): You can add this camera to the Synology Surveillance Station. Check this article to learn how to add a camera.
Method 2: You can treat your Synology device as an FTP server. For detailed steps, check How to Set up FTP for Reolink Products.

The camera supports T-568B connectors and 8-PIN Ethernet cables of CAT5 or higher.

This camera supports up to 256GB micro SD cards with FAT32 format and Class 10 read & write speed.

The camera can work with NVRs with the Hw_H3MB18, Hw_N3MB01, Hw_N2MB02, Hw_N5MB01, Hw_N6MB01 and Hw_N7MB01 hardware.
For the NVR with the Hw_H3MB18, Hw_N3MB01, and Hw_N2MB02 hardware, you need to upgrade the NVR's firmware to the latest version for video displaying. In such case, the camera can only support up to 6MP video resolution.
For the NVR with the Hw_N5MB01, Hw_N6MB01 and Hw_N7MB01 hardware, the camera's maximum video resolution can be 8MP.
If you want to buy a new compatible NVR, you can check its hardware version on its Specs page before placing the order.

The camera can work without an NVR.
1. When it works without an NVR, the recordings can be saved to the micro SD card (purchased separately);
2. When it works with an NVR, the recordings can be saved to the NVR, and the transmission will use one NVR channel.
Note: For best compatibility, do not use the camera with third-party NVRs.

There are two methods:
Method 1. Via an Ethernet cable, connect this camera to a PoE NVR, PoE injector, PoE switch, or directly to a router with a PoE port, for both power supply and video signal transmission.
Note: Please make sure that the PoE injector/switch is 802.3af compliant (48V) and supports active mode.
Method 2.Via a DC 12V 2A power adapter (purchased separately) for power supply only.

This camera can be used both indoors and outdoors.
It is IP66 certified weatherproof and its operating temperature is from -10°C to 55°C (14°F to 131°F), perfect for outdoor and indoor usage.

You can add and set up the camera on Reolink APP/Client. Then click the camera to check the live view and playback of it from anywhere, at any time.
Reolink APP/Client is free of charge and the service is free of subscription.
Please note that when using live view or playback on Reolink NVR, you may be prompted to switch the preview resolution, and following the prompt is recommended to avoid potential impact on performance.

Yes, you can turn off the floodlights and siren manually.
By default, the camera's floodlights and siren are motion activated: they will be turned on automatically when a motion is detected. You can turn them off, adjust the brightness of floodlights, or customize the siren to your liking.
Please note that with the spotlights on you can enjoy clear color night vision, but if the floodlights are turned off, you will only see black and white images at night.

Yes, the camera supports two-way audio via its built-in mic and speaker. You can not only capture videos with audio recorded but also have real-time communication with people on the camera's end through Reolink App or Client.

Yes, this camera supports person/vehicle detection and pet detection (beta). Currently, pet detection is used to detect cats and dogs and is in beta testing.

This dual-lens camera is equipped with two lenses that capture views in 4K UHD from a 180° ultra-wide angle. You don’t need two or more single-lens cameras to monitor a large area. Instead, with only one dual-lens camera you can save installation time and enjoy much broader images with lower distortion. Images from the dual lens are seamlessly merged into one frame both in live view and playback.

The RTSP and other ports may be disabled by default. You can launch Reolink Client, then go to Device Settings >> Network >> Advanced >> Port Settings to make sure all ports are enabled before using 3rd party softwares.